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Owned and operated by Peak Vital Living, our team is ready to answer questions about saunas, cold plunges, red light panels, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days after that. You will receive tracking information via email once your order ships.
How can I track my order?
Once your order has shipped, we send a confirmation email with a tracking number. You can use that number to follow your shipment's progress directly from the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space or needs, please refer to our Return Policy page for full details on how to start a return.
Can I exchange a product for a different model?
We are happy to help you find the right match. Contact us within the return window and we can walk you through the exchange process for infrared saunas, cold plunges, massage chairs, or red light therapy panels.
How do I choose the right infrared sauna or cold plunge for my space?
Consider the available space, desired capacity, and any specific features that matter to you such as temperature range or material construction. Our team can help you compare models so you find one that fits your home setup.
Do your red light therapy panels require any special setup?
Most of our red light therapy panels are designed for straightforward, customer-friendly setup. Each panel comes with mounting hardware and clear instructions so you can get started in your own space with minimal effort.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Not the right fit for your space? Our return policy gives you 30 days to make things right.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
